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Available  ·  San Antonio & Remote Worldwide

San Antonio IT Support
That Actually Shows Up

Most people have an “IT guy” who’s impossible to reach — or a support line that keeps them on hold for hours. I take a different approach: I show up, and I get the job done.

No hold music. No runaround. Just results.
CompTIA A+ & Security+ Certified 8+ Years Experience Privacy-First Approach Remote Support Worldwide
CompTIA A+ Certified CompTIA Security+ ITIL 4 Foundation Mon–Sat 9 AM – 7 PM CT Free estimates, always
What I Do

Services

From simple questions to full setups — if technology is giving you trouble, I’m here to help.

Computer Repair & Diagnostics

Hardware failures, boot issues, slow performance — diagnosed and resolved on Windows and macOS.

Virus & Malware Removal

Full removal of malware, ransomware, and spyware with security hardening to prevent future infections.

Hardware Upgrades

RAM, SSD upgrades, HDD-to-SSD migrations, and component replacements that extend the life of your machine.

Workstation Setup

New computer setup, software installation, data migration, account configuration, and peripheral integration.

Network Troubleshooting

Wi-Fi dead zones, slow connections, and router setup handled end-to-end for homes and businesses.

Smart Home Integration

Smart speakers, displays, lighting, thermostats, and connected devices unified into one seamless system.

Security Camera Installation

Camera setup, positioning, and configuration for homes and businesses — with a full walkthrough.

Tech Upgrades & Data Transfer

Upgrading devices? I’ll move your photos, files, contacts, and apps so nothing gets left behind.

Device Help & Walkthroughs

One-on-one guidance for computers and phones — settings, apps, accounts. No question is too basic.

Remote Support

Secure remote sessions for software issues, virus removal, and configuration — available worldwide, often same day.

Don’t see what you need? Reach out and describe what’s going on — chances are I’ve seen it before. If it’s outside my wheelhouse, I’ll tell you honestly.

Get in touch  →
Privacy First
Tech support should protect your data,
not just your hardware.

From the moment I access your device, your information is handled with strict confidentiality and care. My goal is to leave your system more secure than I found it, ensuring your digital life remains entirely under your control.

Get in Touch

Data never stored

After the job is done, I retain nothing. Your files, accounts, and personal information stay yours.

Strict discretion

Whatever I see while working on your device stays strictly confidential. Always.

Encrypted communications

All client communications go through ProtonMail — end-to-end encrypted by default.

Only verified software

I only run reputable, well-established tools and stay current on known vulnerabilities.

Transparent Rates

Simple, honest pricing

No surprise bills. You’ll always know what to expect before any work begins.

$60–75
Per hour

Open to flat project fees or adjusted rates based on scope. If budget is a concern, just bring it up — I’d rather find something that works for both of us.

Virus & Malware Removal
Full scan, removal, and security hardening
$75–100
Flat rate
Computer Tune-Up
Cleanup, startup optimization, performance
$60–80
Flat rate
SSD Upgrade
Labor for HDD-to-SSD migration and data transfer
$75–100
+ parts
New Computer Setup
Unboxing, software, accounts, data transfer
$75–120
Flat rate
Network & Router Setup
Configuration, Wi-Fi optimization, devices
$75–125
Flat rate
Device Help & Walkthroughs
One-on-one guidance for computers or phones
$50
Per hour
Remote Support
Secure remote session, any software issue
$45–60
Per hour
Workstation Setup
Full build-out, peripherals, accounts, printing
$100–150
Flat rate
Smart Home & Camera Setup
Installation, configuration, and walkthrough
$75–150
Flat rate
Common Questions

Frequently Asked Questions

Still have questions? Reach out and I’ll get back to you promptly.

Ask a Question

Jonathan Ehlinger, IT Support Technician, San Antonio TX
Jonathan Ehlinger
IT Support Technician · San Antonio, TX
A+Security+ITIL 4Google ITIBM AI
About

The person behind the work

8+
Years experience
5
Certifications
San Antonio,
TX

I’m an IT support technician based in San Antonio with 8 years of hands-on experience. What started as helping friends and family work through their tech problems grew into a genuine passion — I found that I loved figuring out what was wrong, explaining it clearly, and actually fixing it.

I care deeply about IT and privacy. My belief is simple: technology shouldn’t have problems in the first place — but it does, and that’s why I’m here. I approach every job with the goal of leaving your setup more reliable and more secure than I found it.

I stay current on emerging threats and best practices so you don’t have to.

CompTIA A+CompTIA Security+ITIL 4 FoundationGoogle IT SupportIBM AI Essentials
Coverage

Service Area

On-site visits across San Antonio and surrounding areas — or remote support anywhere in the world.

On-Site Coverage Includes

Stone OakNorth Central SAAlamo HeightsLeon ValleyConverseSchertzHelotesDowntown SA& surrounding areas

Are you in my area?

Enter your address or zip code and I’ll let you know if I can come to you, or if remote support is the better option.

Contact

Let’s get it fixed

Describe what you’re dealing with and I’ll get back to you promptly — usually within a few hours.

Service Area
San Antonio, TX & Remote Worldwide
Hours
Mon–Sat, 9 AM – 7 PM CT
All communications handled through encrypted ProtonMail. Your inquiry is private by default.

Ready to get it fixed?

Most issues resolved same day. Free estimate, always. No hold music.

Request Service Now